Plans Built for Your Business
No surprise invoices. Try it at full capacity free for one week and decide once you have seen the value.
How Does the Ayla Credit & Usage System Work?
We do not charge extra fees per user or per conversation.
Task and Action Based Credits
Credit usage is consumed fairly based on question complexity, appointment creation and knowledge base search intensity.
Credit Limit Renewed Daily
Your credits are not depleted monthly; they reset and renew every day. Your business starts each new day at full capacity.
No Overage Charges Without Approval
No additional invoice is issued unless you approve it. When the limit is reached the system stops safely or continues with your approval.
No Channel or Agent Limits
Connect WhatsApp, Messenger, Instagram and the web widget at the same time, and add everyone on your team to the dashboard.
Ayla Plus
Orta ölçekli işletmeler için güçlü çözüm
Starter Package
Ideal starting point for growing businesses
Business Package
Take your customer communications to the next level
Enterprise Package
Corporate-grade solution for mid-to-large businesses
The average monthly message volume may vary depending on conversation length, the model used and the package configuration.
Add-On Packages
Add extra capabilities to your package as you need them
500 Credits
Additional 500 daily credits for your package
1000 Additional Credits
Additional 1,000 daily credits for your package
2000 Additional Credits
Additional 2,000 daily credits for your package
Ayla Voice
Telefonda müşterilerinizle konuşan sesli yapay zeka asistanı
Starter Package
For businesses taking their first steps with voice AI
Business Package
For businesses with steady call volume
Enterprise Package
Contact-centre grade voice solution
Add-On Packages
Add extra capabilities to your package as you need them
500 Additional Minutes
Additional 500 monthly calling minutes for your plan
1,500 Additional Minutes
Additional 1,500 monthly calling minutes for your plan
Stajyer Ayla
Ekibinizin rutin işlerini üstlenen dijital stajyer
Intern Package
Digital intern handling operational and routine tasks
Senior Intern Package
Higher task capacity and comprehensive automation
Frequently Asked Questions
A one-week (7 calendar days) free trial is offered; no credit card or payment details are requested for the trial. If you choose not to continue at the end of the trial, no obligation arises. The commitment begins only when the contract is signed. Once signed, a 6-month minimum usage period applies and the subscription continues automatically unless cancelled. Detailed terms are set out in the contract.
What does the estimated monthly message count in the packages cover?
The stated figure expresses the estimated upper limit of reply messages generated by the AI assistant during the month and should be read as 'up to an average of ... messages per month'. It is not a firm guarantee; it varies according to conversation length, the model used and the package configuration.
How does the credit system work and when are credits renewed?
Credit consumption varies according to question complexity, appointment creation and knowledge base search intensity. Credits are not depleted monthly; they renew every day, so your business starts each new day at full capacity.
What happens if my credit limit is reached — will I get a surprise invoice?
No overage invoice is issued unless you give explicit approval. When the limit is reached the system stops safely or continues with your approval; no additional charge is applied without your consent.
Is VAT included in the prices and what is the billing period?
All package prices are monthly and exclude VAT; VAT is added separately to the invoice. When add-on packages are selected, their fee is added to the monthly package fee.
How does the free trial work — are credit card details requested?
A one-week (7 calendar days) free trial is offered; no credit card or payment details are requested for the trial. If you choose not to continue at the end of the trial, no obligation arises.
What is the commitment period and what happens if the subscription is not cancelled?
The commitment begins only when the contract is signed. Once signed, a 6-month minimum usage period applies and the subscription continues automatically unless cancelled. Detailed terms are set out in the contract. The 6-month minimum usage period is applied to sustain service quality and high-volume infrastructure.
Do I pay extra for the number of channels and agents?
No. You can connect WhatsApp, Instagram DM, Facebook Messenger and the web widget at the same time and add all of your team's agents to the dashboard; no separate fee is charged for the number of channels or agents.
In which currency are prices invoiced?
For customers resident in Türkiye, contracts and invoicing are issued in Turkish Lira. For customers resident abroad, the contract currency is specified separately in the offer; amounts shown on the site in foreign currency are approximate values calculated at the current exchange rate.
Which Plan Fits Your Business?
Book a free 15-minute planning call with our specialists to identify a suitable package for your customer volume and industry.
Amounts shown in foreign currency are approximate values calculated from the Turkish Lira list price using the current central bank rate. They may change with exchange rate movements; the final amount is invoiced in the currency specified in the contract.
For customers resident in Türkiye, contracts and invoicing are issued in Turkish Lira.
All package prices are monthly and exclude VAT; VAT is added separately to the invoice.